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Through Products and Services


Solving Social Issues Utilizing Cordless Products and the Makita Sales and Service Network Environmental Technologies in Our Products

Solving Social Issues Utilizing Cordless Products and the Makita Sales and Service Network

Cordless products

Moving forward as "a supplier of a comprehensive range of cordless products"

Makita, which has grown as a manufacturer of power tools, is now working to evolve into “a Supplier of a Comprehensive Range of Cordless Products”.Evolving into "a Supplier of a Comprehensive Range of Cordless Products” means promoting cordless versions of all products, including outdoor power equipment (OPE), cleaning equipment, and outdoor products, as well as power tools, utilizing battery charging and discharging technologies and motor technologies, developed through our experience with power tools.
Cordless products have many advantages, such as reducing environmental impacts and improving convenience, and will contribute to solving a wide range of social issues. In particular, the cordless OPE that Makita is currently focusing on will greatly contribute to achieving a decarbonized society amid growing awareness of climate change. As such, we position cordless OPE as a future pillar of business after power tools and are strengthening this business accordingly (see here for details).
Going forward, we will continue contributing to the transition to cordless products and elimination of engine-powered equipment by expanding our range of cordless products.



A sales and service network

Network of finely tuned bases / prompt repairs and distribution

Makita has built a network of finely tuned bases, including over 120 bases in Japan and directly managed sales and service bases in approximately 50 countries around the world.
We have bases in all countries and regions with a rich inventory of products and repair parts, enabling us to offer prompt service such as repairs and distribution, in addition to sales. The development of a service system that includes prompt repairs and distribution is essential for improving workplace productivity as the inability to use tools due to malfunction and the inability to supply products promptly leads to work delays and reductions in efficiency for customers. Going forward, we will continue to enhance our network of bases, including the enhancement of distribution functions in anticipation of the handling of large products and an increase in the volume of goods to be distributed. In doing so, we will contribute to enhancing the productivity of our customers.

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The value Makita delivers

Reducing environmental impacts

・Contributing to a decarbonized society through zero exhaust

・Lower environmental burden through zero emissions of atmospheric pollutants and lower noise


Cordless OPE emits zero exhaust during use and contributes to achieving a decarbonized society. Furthermore, while avoiding emissions of exhaust gas and other atmospheric pollutants, they are quieter than engine-powered equipment and significantly contribute to lower environmental impacts.


Boosting work efficiency and productivity

・Improving safety, convenience, and comfort through cordless products

・Rapid repair and logistics services


In addition to the unique merits of cordless products—which include improving safety, convenience, and comfort for customers—Makita contributes to efficiency and productivity gains for customers by providing quick repairs and logistics services leveraging our robust network of bases.


Early recovery from disasters

・Products indispensable for building infrastructure

・Support for early recovery from disasters through a robust network of bases


Makita products are indispensable for building infrastructure and are also vital during times of disaster recovery. By using our robust network of bases to quickly deliver cordless products and services that contribute to efficiency and productivity gains, we support early recovery from disasters.


Peace of mind during times of disaster

・Providing reassurance when disasters occur by offering batteries as a power source available during emergencies


During times of emergency, batteries used for cordless products can function as a backup power source. The batteries used in cordless cleaners and the like can also be used in products such as radios and lighting equipment. Also, with a special USB adapter, these batteries can charge smartphones and add an extra degree of peace of mind if a disaster occurs.


Environmental Technologies in Our Products

Environmentally conscious product design

Makita’s concepts for environmentally conscious products began with a product assessment in 1992 and was followed by the codification of Makita’s Global Environment Charter in 1993, the year that we kicked off our full-fledged development of products that take the environment into consideration.
At the design stage, we have endeavored to improve the energy efficiency, weight, and longevity of new products, while also using materials that are considerate to the environment, as we continue developing tools that can be recycled.

 

In particular, in recent years, Makita has been focusing on the development of cordless OPE, which emits zero exhaust fumes in use and thus contributes to the achievement of a decarbonized society. We position cordless OPE as a future pillar of business after power tools, and are strengthening this business accordingly. By making OPE cordless, there will be no emissions of substances that pollute the atmosphere in exhaust fumes, meaning these products can contribute to reducing environmental impacts. By actively developing environmentally friendly cordless products that effectively feel as if they are engine-powered, we will accelerate the shift away from engines to cordless products and will contribute to achieving a zero-emission society in the future.